Help Center/Account Settings/Deleting Your Account

Deleting Your Account

Permanently delete your account and all data. Understand the process, what gets deleted, and your options.

Account Settings

Deleting Your Account

Permanently delete your account and all associated data. This action cannot be undone. Please read carefully before proceeding.

Warning: Permanent Action

Account deletion is permanent and cannot be reversed. Consider deactivation if you might want to return.

What Gets Deleted

  • Your profile and all personal information
  • All messages and conversations
  • Session history and recordings
  • Connections and relationships
  • Skills, endorsements, and reviews
  • Saved preferences and settings
  • Calendar integrations and data
  • All uploaded files and documents

What Remains

  • Anonymized usage data (for analytics)
  • Reviews you left (attributed to "Deleted User")
  • Required legal/financial records (if applicable)
  • Support tickets and communications

Before You Delete

  1. Download your data (Settings → Privacy → Download Data)
  2. Export important conversations
  3. Notify important connections
  4. Withdraw any pending connection requests
  5. Consider deactivation as an alternative

How to Delete Your Account

  1. Go to Settings → Account → Delete Account
  2. Read all warnings carefully
  3. Select reason for deletion (helps us improve)
  4. Review what will be deleted
  5. Enter password to confirm
  6. Type "DELETE" in confirmation box
  7. Click "Permanently Delete My Account"
  8. Check email for final confirmation
  9. Click link in email to complete deletion

30-Day Grace Period

After initiating deletion:

  • Account immediately deactivated
  • 30-day waiting period before permanent deletion
  • Can cancel deletion during this period
  • After 30 days, deletion is final and cannot be reversed
  • Email reminder sent at 7 days before final deletion

Canceling Deletion

Within the 30-day grace period:

  1. Log in to your account
  2. Click "Cancel Account Deletion"
  3. Confirm you want to keep your account
  4. Account fully restored immediately

After Deletion

  • Cannot log in or access platform
  • Email address becomes available for new registration
  • All connections permanently broken
  • Cannot recover any data or information
  • May create new account with same email after deletion

Alternatives to Deletion

Consider Instead:

  • Deactivate: Temporary pause, can reactivate anytime
  • Private Profile: Hide from search but keep data
  • Vacation Mode: Pause for specific period
  • Reduce Activity: Limit availability and notifications

Data Portability Rights

  • Download all your data before deletion
  • Includes profile, messages, session history
  • Receive data in JSON or CSV format
  • Process takes 24-48 hours
  • Download link valid for 7 days

Need Help?

  • Contact support before deleting: support@platform.com
  • We may be able to address your concerns
  • Chat with retention team about alternatives
  • Get help with account issues

Important Reminders

  • Deletion is permanent after 30-day grace period
  • Cannot recover data once deletion is complete
  • Download data before deleting
  • Consider deactivation as reversible alternative
  • Notify important connections before deleting

Was this article helpful?

Let us know if you found this guide useful or if you need more help.

Support